If the seller is located outside of your region, then you may not receive the help you expect from the seller. It is up to the retailer to provide warranty support for grey goods. Refunds and returns may be difficult or impossible - as sellers outside your region may not be subject to your local consumer legislation on product returns.Ĭonsumer warranty may be not available - grey goods will not be eligible to benefit from local Canon warranty support. Extra import duties or customs charges – these may be imposed on top of the quoted grey goods’ price.